Recent Posts

NOT Too Cool for School!

4/7/2021 (Permalink)

Learning shouldn't be paused or cancelled in the event of a disaster. Educational facilities are to provide lessons and information to the students; SERVPRO is to provide a safe place to do so in the unique environment after a disaster. Our professionals are trained and knowledgeable for flexible and unique situations whether in a small school or a larger campus of higher learning. Our experience has given us the ability to provide a variety of services for educational facilities such as:

K-12 Schools, Colleges and Universities, Dormitories, Event and Sporting Arenas, Libraries, Daycares, and Pre-K Facilities

Our franchise has helped an Elementary School get back to classes as normal in Waverly, TN after a flash flood. We cleaned up a football weight room after being left shut up for the summer in an unconditioned environment in Hickman County, TN. We also helped a high school in Martin, TN after a remodel left an entire wing with mold covered surfaces due to inadequate ventilation. 

Education matters, and SERPVRO doesn't want a disaster to get in the way of learning.  

Carpet Cleaning... Let's learn some terms!

4/6/2021 (Permalink)

Every career field has special terminology. Understanding that terminology and using them gives you credibility as professionals within your industry. Let's take a look at some of the terminology your SERVPRO professional would use when cleaning your carpets. 

Absorption would be a common word used to describe some stain removal processes in carpets and textiles. This word means that liquids or gases are taken into the fabric and fibers through capillary, osmotic, or chemical reactions. An example would be the use of a towel or stain absorbing powder to move the liquid from one to the other. 

Adsorption would most likely be an unfamiliar word that describes a substance being attached to the surface of the fabric or textile. An example would be applying a topical treatment such as a fire retardant or stain retardant. 

Dispersion is the breaking up of solid soils so they can be separated and suspended in the cleaning solution. Another term to describe this process is deflocculation. 

Surfactants are used to lower the surface tension of water-based products. It makes water "wetter"! Detergents, alcohol-based products, and heat are all surfactants. 

Next time you have your carpet cleaned, you'll know the terms of the professionals! 

When the flood waters rise, we're here.

3/12/2021 (Permalink)

On February 27th we received a call from a local business owner with over a foot of water in his business. We responded that night with multiple crews to find that not only one business was affected, but six! We got busy. The owner of the restaurant that had initially called us had a goal of reopening in 4 days. We thought that would be impossible, but we persevered. With the help of some local contractors and his own staff, we were able to get him reopened in 4 days. The owner was thrilled to have his business back open. 

The rest of the businesses are going to require a little more labor and demo to get the job done, and we hope to have them back in business within the month. 

We strive to have satisfied customers. This winter season has brought many difficulties with the weather, but we are continuing to push through. 

Does Your Murray, Benton, Calvert City, Eddyville, Princeton, Cadiz, or Smithland Home Have A Mold Problem?

2/1/2021 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call SERVPRO of LBL North Today – 270-753-1160

24-Hour Emergency Water Damage Service

1/25/2021 (Permalink)

January 25, 2021

SERVPRO of LBL North is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help!
Call Today - (270) 753-1160

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of LBL North has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of LBL North

SERVPRO of LBL North specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Call us today! (270)-753-1160

Mold Safety Tips

1/25/2021 (Permalink)

January 25, 2021

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of LBL South for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of LBL North specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 270-753-1160 SERVPRO OF LBL NORTH

Dehumidifier 101

1/25/2021 (Permalink)

Dehumidifier DryMax Dehumidifier

Januray 25, 2021

SERVPRO of LBL North a water damage restoration professional, we need professional-grade equipment that helps us tackle the toughest of jobs and deliver outstanding results for our clients. A powerful dehumidifier is a key component in our suite of tools. But what does a dehumidifier do? 

Conventional dehumidifiers are designed for most water-damage remediation projects, and they can easily be transported from job to job and loaded and unloaded from a vehicle. They condense water vapor by passing air over refrigerated coils, and a heat pipe prevents frost from forming. This type of dehumidification can also be used in your home for moisture management. It helps to keep moisture levels more comfortable in humid environments, and helps ward off musty odors. 

We use machines called LGR Dehumidifiers. LGR stands for low-grain refrigerant, which is a fancy way of saying these dehumidifiers provide maximum power in removing moisture from the air. How do they work? LGR dehumidifiers feature a double cooling system that lowers the temperature of moisture-filled air once inside the machine. This leads to more condensation that forms on the coils inside the machine, which in turn leads to more moisture pumped out and less moisture in the air that is returned to the room.  

Now for my favorite dehumidifier! *Drumroll*

The Phoenix Dry Max! What is special about the Dry Max? It's tiny compared to its brothers and sisters, but it still packs the same punch! It has an integrated handle and wheels as well as onboard storage for the power cord and condensate hose! 

If your home has been affected by water damage, call the mitigation and restoration professionals, SERVPRO of LBL North at 270-753-1160.

24/7 - 365 days a year Emergency Services

1/25/2021 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of LBL North provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO of LBL North arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 270-753-1160

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

If your home has been affected by water damage, don't wait, call us at 270-753-1160.

STORM Preparation

1/25/2021 (Permalink)

January 25, 2021

STORM Preparation

     Recently, our crews returned from a very extended STORM event as they assisted in the recovery efforts of homeowners of the Lake Charles, Louisiana area following Hurricanes Laura and Delta. Following this event, and recapping the things learned from the various scenarios faced in each of the homes, we would like to pass on to you some helpful tips that seemed to help several of our customers’ insurance claims move along much smoother following a disaster;

  • While it is difficult to predict storms here in Western Kentucky (tornadoes, straight line winds, floods, etc.), we can make every effort to be prepared in the event one strikes. To do so, it is imperative that you undertake the following actions;
    1. Routinely document your residence. Take photos of the home, video of the home (interior and exterior along with general property), and make sure these are saved on a cloud drive.
    2. Keep a list of valuable items such as electronics, jewelry, firearms, and much more.
    3. Make sure all insurance policy information and documentation is kept in a digital location as well as in a physical location in the event you are forced to evacuate your residence or cannot return to it due to a natural disaster or fire.
    4. When you return to your residence, or if you stayed during the event, record and photograph any and all damage as soon as safely possible. This will be needed by the mitigation company, contractor, and especially, your insurance adjustor. Many times the water coming through a ceiling or walls will not show visible damage by the time your Adjustor arrives. Video and photographic evidence helps support and identify where mitigation work will need to be conducted.
    5. You ALWAYS have the right to request another opinion in the event you get an Adjustor that you disagree with. This is your right as a homeowner.
  • Have a bug-out bag ready to go. Examples of what should go in this evacuation ready bag can be found on ready.gov.
  • Have a quick list of immediate contacts. In the event your home is impacted, you will need to notify individuals that your home has been impacted, and especially in the event your home take a direct hit from straight line winds or a tornado. This will ensure those who care know you are alright.

In the event your home or business takes a direct hit or experiences a natural disaster, please do not hesitate to reach out to us 24-Hours a day at (270) 753-1160, or visit us on the web at SERVPRO of LBL North.

6 Common Causes of Electrical Fires

1/25/2021 (Permalink)

1. Common Electrical Outlets - 

Most electrical fires are caused by faulty electrical outlets or worn out sockets that are not properly grounded. As outlets and switches get older, the wiring behind them wears as well, and wires are strung about that loosen overtime and could potentially break and cause a fire.

2. Old Electrical Wiring - 

Outdated electrical wiring often causes electrical fires. If a home is over 20 years old, it may not have the wiring capacity to handle the increased amounts of electrical appliances in today's average home, such as computers, wide-screen televisions, video players, microwaves, and air conditioners.

3. Circuit Overload - 

Unrestricted use of extension cords is a major fire hazard. When the TV, home theatre, computer, and other appliances are all plugged into a single extension cord, it creates excessive power load on a single socket which may not be designed to handle that load. This means the circuit is overloaded, and your home is at serious risk of an electric fire.

4. Old Appliances - 

Old appliances that have frayed cords or loose or faulty wiring can catch fire. Moreover, due to the high flammability of old insulation used in these appliances, a simple electrical repair to address these issues may not be enough. It's best to purchase updated appliances to ensure your safety.

5. Light Fixtures - 

Light fixtures, lamps and light bulbs are another common reason for electrical fires. Installing a bulb with a wattage that is too high for the lamps and light fixtures, is a leading cause of electrical fires. Always check the maximum recommended bulb wattage on any lighting fixture or lamp and never go over the recommended amount.

6. Portable Heaters -

Be conscious of where you place your space heaters in the wintertime, and never leave it on for an extended period of time, especially when you are sleeping or have left the house. Placing your portable heater next to curtains, rugs, beds, couches, and the like is one of the most common causes of fires. If you do use space heaters, use the radiator-type that diffuse heat over the entire surface of the appliance. 

Accidents do happen! If your home has been affected by a fire, please call us at 270-753-1160.